Return&Refund Policy

We will not accept returns unless the item is defective.
We have a 30-day return policy for defective items only, which means you have 30 days after receiving your item to request a return (including the day of receiving the product).

To be eligible for a return, your item must be defective and you’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at contact@emirenata.com. If your return is accepted, we’ll send you a replacement item.  

You can always contact us for any return question at contact@emirenata.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We are not responsible for any damages caused while using this product. Precautions:
-Do not heat this product or place it near fire.
-The color may differ slightly from that of the actual product due to the lighting of photography and the amount of image processing. Please be aware of this before purchasing.
-If you are allergic to rubber, check with your doctor before use.
-Please do not use it for anything other than training. If used incorrectly, the product's protective functions may be impaired. Always use it in a safe manner.

Refunds - Cancelations 
Once the order is confirmed cancelation is not possible, if you have any problem contact us for immediate assistance on contact@emirenata.com.